Rules of Play

Soft play

Rules of Play

  1. Parents/guardians (over 16) are responsible for their children at all times and must not leave the building.
  2. Parents/guardians should note that whilst every effort has been made to ensure optimum safety for children, Coffee ‘n’ Kidz cannot be held accountable for accidents that occur as a result of playing within the frame.
  3. Admission is restricted to children under 12 years and a height restriction of 4’9” (145cm) is in place.
  4. Coffee ‘n’ Kidz staff are not a replacement for parental supervision, but are present to monitor the safe play and use of equipment.
  5. Children are required to wear suitable clothing, ensuring that arms and legs are covered. Socks must be worn at all times.
  6. Children are asked to remove accessories such as glasses, badges, jewellery, hair clips/bands and leave with parent/guardian before entering the play area. All long hair to be tied up/back.
  7. Only food and drinks purchased on the premises may be consumed.
  8. No food, drink or chewing gum may be taken in to or consumed in the play area.
  9. Hot food is not permitted within the play area. However, if you would like to take hot drinks into the viewing gallery then please ask the restaurant. They can supply you with lidded cups; the lids are to be kept on at all times.
  10. All children are encouraged to use the toilets before entering the play area.
  11. Parents/guardians should ensure that children under 3 years play in the ‘Tots Zone’ (Tadpole Zone) or, with parental supervision, on the ground level of the play area during quiet times.
  12. Adults and children under 5 years are not permitted down the tunnel slide.
  13. Coffee ‘n’ Kidz staff will not tolerate any abusive behaviour from customers and anyone caught doing so will be asked to leave.
  14. Coffee ‘n’ Kidz staff maintain the right to warn children if their behaviour endangers others and children may be asked to leave under such circumstances.